Ostara Therapies

Ostara Therapies is required by law to document what personal information I keep for all clients.

At the time of booking your appointment I will take your name and a contact telephone number.

At your appointment I will take your name and telephone number with your consent and any medical history which you feel is relevant and that may impact on the suitability of nail enhancements or any other treatment performed.

All future clients will have a treatment record card which records all the information above plus the treatment you are receiving and the date of that treatment. These record cards are kept in a locked secure file.

I am required to keep this information for legal and insurance purposes. All information is kept for a period of 7 years from initial communication after which it will be securely destroyed unless you are still a client of mine. You do have the right to see any information I keep and you can request that any data be changed or securely destroyed. If however you do request that records be destroyed I will no longer be able to carry out any treatments for you.

I do not use the information for anything other than to contact you regarding your appointment or to email our newsletter with offers and updates. I only send out newsletters and offers to customers who have opted to receive them and signed up in salon or been in contact with us via email to request to be added to our mailing list.  
However I take this opportunity to let you know that you can easily unsubscribe from our list using the link in the email footer.  This link appears in all emails we send to you, so that you can easily opt out in future if you wish to do so.

I will not pass your personal information to any third party.

I will not use your personal information for marketing purposes although I would like to publish pictures of the work I have completed e.g. before & afters. Your face will be cropped and no names used. You have the right to share your photos with my business page and know that this is your decision, therefore you have consented for that photo to be visible.

Any information given to me via the message service on my Facebook Page is only accessible by myself. You may request that once I have written your details on your record card that I delete any message which contains your personal information.

Any information you have given me via text message on my mobile phone is accessible only by myself. You may request that these text messages are deleted once I have written the information on your record card.